Direct answer
The seller should transfer a current equipment inventory, as-built drawings, rack and network diagrams, cable labels and test records, user guides, warranty and service history, subscription and license information, backups where the platform permits them, and instructions for transferring manufacturer, monitoring, cloud, and remote-access accounts. Personal credentials, recordings, access codes, voice history, and private automations should be removed or transferred through the platform's approved process.
A pre-sale system audit can identify obsolete equipment, unresolved alarms, missing credentials, and features that will not survive an account transfer. The buyer should know which functions are local, which require internet or subscriptions, and which depend on a particular integrator. Realtors should describe verified capabilities rather than promising that every “smart” device will remain active after closing.
How this answer was prepared
Camelback Smart Homes publishes this FAQ library for homeowners, design professionals, builders and property teams comparing integrated technology. Answers begin with the practical conclusion, then explain the factors that can change it.
Limitations: This is general educational information, not a site-specific design, quote, code determination or compatibility guarantee. Final requirements depend on the property, construction, infrastructure, equipment versions and project goals.